Our team is ready to answer your questions quickly and easily. Start a conversation now!
Mon - Sun: 9am to 6pm GMT
Prefer a phone conversation? Call us now and we'll be happy to assist you.
Mon - Sun: 9am - 6pm GMT
Our team is ready to answer your questions quickly and easily via Email. Start a conversation now!
Mon - Sun: 9am to 6pm GMT
Frequently Asked Questions
We offer a comprehensive range of services including car rentals, chauffeuring, hotel bookings, tour guiding, and personalized travel itineraries tailored to your needs, whether you're visiting Rwanda for tourism, business, or a conference.
You can book any of our services through our website by filling out the contact form, calling us directly, or sending an email. Our team will get back to you promptly to confirm the details and finalize your booking.
With over 15 years of local expertise, personalized service offerings, and a commitment to sustainable tourism, we ensure that every trip not only meets but exceeds your expectations. We focus on making your travel seamless and special, showcasing the best of Rwanda.
Absolutely! We specialize in creating customized travel experiences. Just let us know what you’re interested in, and we will tailor a tour package that fits your preferences, schedule, and budget.
We accept a variety of payment methods including major credit cards, bank transfers, cash and online payments. Specific details can be provided upon booking confirmation.
Yes, we offer discounted rates for group bookings and extended stays. Please contact our customer service for more detailed information based on your group size and the length of stay.
You can cancel or change your booking by contacting us at least 24 hours before the scheduled service. Please review our cancellation policy on our website or contact customer service for more details.
Travel insurance is not automatically included but can be arranged upon request. We highly recommend that all travelers consider purchasing comprehensive travel insurance.
For detailed queries or specific requests, you can either fill out our detailed contact form, email us, or call our customer service number directly. We are here to help and ensure your travel needs are fully met.
See where we’re located on the map and plan your visit to meet us.